Pop-Up Launch
RSVP
SAINTelle Studio invites you to our pop-up launch this Sunday at The Shops at Montebello. We'll be joining the SoCal Etsy Guild for an in-person shopping event highlighting artisan beauty products, local makers, and intentional craftsmanship. We hope to see you there!
DEC 28 | 11:00AM
The Shops at Montebello
Refund & Returns Policy
Effective Date: December 23, 2025
Thank you for shopping with SAINTelle Studio. We take pride in the quality of our products and want you to have a positive experience. Please review our refund and returns policy below.
All Sales Final
Due to the nature of skincare and personal care products, all sales are final. We do not accept returns or exchanges on opened or used products for hygiene and safety reasons.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 5 days of delivery. To assist you, we may request photos of the item and packaging.
Once approved, we will offer a replacement or refund at our discretion.
Incorrect Orders
If you receive an incorrect item, please contact us at admin@creativerh.com within 5 days of delivery so we can resolve the issue promptly.
Non-Returnable Items
The following items are not eligible for return or refund:
︎Opened or used products
︎Sale or promotional items
Refund Processing
Approved refunds will be issued to the original form of payment. Please allow 5–10 business days for the refund to appear on your statement, depending on your payment provider.
Shipping Costs
Shipping charges are non-refundable unless the return is due to an error on our part or a damaged/defective product.
Contact Us
If you have questions about this Refund & Returns Policy, please contact us at:
Email: admin@creativerh.com
Business Name: SAINTelle Studio